AI Voice & Chat

AI that answers, calls and chats in your company’s voice.

Your phone is your highest-intent lead channel — and the one most likely to go to voicemail. We deploy agents that pick up, follow up and hand off to people at the right moment.

What is an AI receptionist? An AI voice agent that answers every inbound call, 24/7, in your company’s voice. It answers common questions, qualifies the caller, books the appointment, transfers to a person when needed, and sends a summary of every call.

Book a strategy call Estimate your ROI

AI Voice & Chat

AI receptionists

Moves: Missed calls

Answers every call — nights, weekends, lunch hour and the rush after a storm — in a natural voice trained on your services, service area and scheduling rules. Nothing goes to voicemail.

Answers FAQs, qualifies and books into your calendar
Live transfer to a person with context when the caller needs one
Call recordings, transcripts and summaries for every call

What we measure: Answer rate, after-hours bookings, calls transferred vs. resolved

AI Voice & Chat

Intelligent chatbots

Moves: Website conversion

A website assistant trained on your services, pricing guidance and FAQs that answers real questions, qualifies interest and books the appointment or captures the lead — like the one on this page.

Trained on your content, not generic scripts
Books directly or captures contact details into your CRM
Escalates to a person with the full conversation attached

What we measure: Chat-to-lead rate, after-hours conversions, questions deflected from staff

AI Voice & Chat

Outbound AI voice agents

Moves: Reactivation · no-shows

Calls the lists you already paid for — aged leads, old estimates, past customers, no-shows — has a real conversation, and books the ones who are ready. Also handles instant callbacks and appointment confirmations.

Instant callback on every new lead or missed call
Reactivation campaigns across aged leads and past customers
Confirmation and reminder calls that reduce no-shows

What we measure: Reactivated appointments, revenue from aged leads, no-show rate

AI Voice & Chat

AI agents for call centers

Moves: Cost per contact

AI agents that absorb repetitive tier-1 volume — status checks, scheduling, intake, FAQs — and route everything else to your people with context. We supplement first, measure, then decide how far to take it. See a worked capacity plan on our Operations page.

Handles defined call types end to end
Warm transfer with a summary for everything else
Quality monitoring on 100% of calls, not a sample

What we measure: Cost per contact, containment rate, hold time, customer satisfaction

Other solutions: Revenue Engine · Growth & Visibility · Operations & Custom AI

How it starts

Not sure which of these you need? That’s normal.

Most clients start with the Revenue Infrastructure Assessment, which ranks every opportunity by payback before anything is built.

Will callers know they’re talking to AI?

We recommend being transparent, and the agents are designed to sound natural and helpful either way. Callers who want a person get one.

What happens if the AI can’t answer something?

It transfers to a person or takes a detailed message, depending on the rules you set, and logs the gap so the agent gets better.

Can it book into my existing calendar?

Yes. Agents book into the calendars and CRMs you already use, following your scheduling rules and service areas.

Start with a conversation

Tell us what’s costing you money, time or sleep — even if you’re not sure what to call it yet.

Book a strategy call See the assessment

Call or text629-315-1075 Emailhello@ivity.io